Have computer questions/problems?
Reach out to OU Help via any of the methods below for technical help and resolution:

  Open a Ticket     Email Us!      855-268-4357 (24/7)

Printing

PRINTING ON CAMPUS?

Click your campus below to use Mobility Printing:

Email Information

Students access email through 0365/Microsoft Exchange at Office.com 

If your browser doesn’t redirect to the new o365 student email login page:  http://www.ottawa.edu/studentemail, please use the links below to clear the cache of the browser of your choice.

You may also go directly to the website and save as a favorite:  https://outlook.com/student.ottawa.edu


Add Email Account to Mobile Devices:
OUIT - Adding New Email to Mobile Device


Add O365 Applications to Computer:
PC and MAC Devices


Password Not Working?
Look up your current password here: Password Look-Up Tool


Want to Change your Password?
Use the OU Password Reset to update it.  You will need to register before the first reset. Please allow up to an hour for all of your Ottawa University accounts to update.
(Username is Firstname.LastName password look-up tool to find your password)

 

As always, if you have any questions, issues or concerns please do not hesitate to reach out to OUHelp@ottawa.edu

Thank you!

OUIT

 

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PASSWORD UPDATES
User names have changed!
Your new username is firstname.lastname 
This is for MyOttawa! 
 
STUDENTS
Registration must be completed before changing passwords.
Click the link above to enter your account information to change your password.
Please note:  You will need to know your old password to use this link.
 
Click the link above if you do not remember your old password.
(Username will be firstname.lastname Use this link to reset your password if you are locked out or have forgotten the password)
 
 
Employee/Faculty/STAFF
Before updating a password, we each need to register. 
 
Click the link above to enter your account information to change your password.
Please note:  You will need to know your old password to use this link.
 
Click the link above to update/reset your account passwords
(Username will be firstname.lastname Use this link to reset your password if you are locked out or have forgotten the password)
 
Reminder for Students
Blackboard, MyOttawa and OUConnect Username:  FirstName.LastName

Your Online Tutoring Service!

Check out NetTutor in your Blackboard course! You can access free tutoring services in any of the areas below.
                                                                                            
 
  • Accounting
  • Basic Computer Skills & Office Software
  • Biology
  • Chemistry
  • Computer Science & Languages
  • Economics
  • English, Reading, & Literature
  • Finance
  • FYE & College Student Success
  • Humanities & Social Sciences
  • Information Technology & Software
  • Math: Calculus & Above, Statistics & Probability, & Through Pre-Calculus
  • Nursing
  • Online Writing Lab (Get your papers reviewed here!)
  • Physics
  • Spanish

VPN Software

The Windows and Mac versions for the Cisco Secure Client VPN connector.  Download and install to securely access the OU administrative network. (Admin credentials required)

 

Title Description File type

This is the Windows version of the Cisco Secure Client.  Just download it and then execute it.

.msi

This is the Mac version of the Cisco Secure Client.  Just download it and then execute it. 

.dmg

Blackboard

Title Description File type
.pdf